利用規約とプライバシー
Legal information and privacy practices for Geshoku
Commercial Disclosure
Business Information
Legal Name
Geshoku
Address
〒530-0001
大阪府大阪市北区梅田1-1-3
大阪駅前第3ビル 29階 1-1-1号室
Room 1-1-1, 29F, Osaka Ekimae Dai-3 Building
1-1-3 Umeda, Kita-ku, Osaka-shi
Osaka 530-0001, Japan
Phone Number
We will disclose without delay if requested.
Email Address
Head of Operations
ボスファ
Additional Fees
- Shipping costs vary based on location and shipping method selected.
- Gift wrapping services available for an additional fee.
Exchange & Return Policy
Defective Items
商品に欠陥があるか破損して到着した場合は、以内にご連絡ください 7日 of receiving your order. To help us process your request, we may ask for photos or videos of the issue. Once confirmed, we will offer a replacement or a refund at no additional cost to you.
Non-defective Items
Non-defective items may be returned within 30日間 of purchase, provided they are unused, in their original condition, and with all original packaging and tags intact. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Exclusions
衛生上および安全上の理由から、着用済みの商品、使用の形跡がある商品、およびカスタマイズ品または受注生産品は、返品または交換の対象外です。.
Delivery Times
- We offer worldwide shipping. Delivery times vary depending on location and shipping method.
Payment Methods
- Visa、Mastercard、JCB、American Expressを含むクレジットカードとデビットカード、さらにApple Pay、Google Pay、Alipay、WeChat Payをご利用いただけます。代金引換も可能です。.
Payment Period
- オンライン決済は購入時に処理されます。代金引換は、ご注文の商品が到着した際に配送業者に支払われます。.
Price
- All prices include applicable taxes.
Customer Care
- Customer support: [email protected]
Terms and Conditions
These Terms and Conditions govern your use of geshoku.com operated by Geshoku. By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Website.
1. Intellectual Property
The Website and its original content, features, and functionality are owned by Geshoku and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
2. Use License
Permission is granted to temporarily download one copy of the materials on the Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to decompile or reverse engineer any software contained on the Website
- Remove any copyright or other proprietary notations from the materials
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Geshoku at any time.
3. Disclaimer
The materials on the Website are provided on an “as is” basis. Geshoku makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.
4. Limitations
In no event shall Geshoku or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Website.
5. Refund and Returns Policy
Refunds, returns, and exchanges are governed by the Exchange & Return Policy stated in the Commercial Disclosure section on this page.
6. Governing Law
These Terms shall be governed and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.
7. Changes to Terms
Geshoku reserves the right, at its sole discretion, to modify or replace these Terms at any time. By continuing to access or use the Website after any revisions become effective, you agree to be bound by the revised terms.
Privacy Policy
This Privacy Policy describes how Geshoku (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website geshoku.com. We are committed to protecting your privacy and handling your data transparently.
1. Information We Collect
We collect the following categories of personal information:
- Contact Information: Name, email address, phone number, shipping and billing address
- Account Information: Username, password, purchase history
- Payment Information: Payment method details (processed securely by our payment processors)
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Information: Pages visited, time spent on site, referring URLs, click patterns
- Communications: Emails, inquiries, and customer service interactions
2. How We Collect Information
We collect information through:
- Information you provide directly (account registration, checkout, contact forms)
- Automatic collection through cookies and similar technologies
- Third-party services (payment processors, analytics providers)
3. Legal Basis for Processing (GDPR)
For visitors from the European Economic Area (EEA) and UK, we process your data based on:
- Contract Performance: To fulfill orders and provide our services
- Legitimate Interests: To improve our website, prevent fraud, and ensure security
- Consent: For marketing communications and non-essential cookies
- Legal Obligation: To comply with applicable laws and regulations
4. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about orders, inquiries, and support
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Analyze usage patterns and trends
- Prevent fraud and enhance security
- Comply with legal obligations
5. Third-Party Service Providers
We share your information with the following categories of service providers who assist us in operating our business:
- Payment Processors: To securely process transactions
- Shipping Providers: To deliver your orders
- Analytics Providers: To understand website usage
- Email Service Providers: To send communications
- Hosting Providers: To operate our website
- Customer Support Tools: To manage inquiries
These providers are contractually obligated to protect your data and use it only for the services they provide to us. For a complete list of current service providers, please contact us at [email protected].
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities, to protect your information in compliance with applicable data protection laws.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:
- Account Data: Until you request deletion or close your account
- Order History: For 7 years (legal and tax requirements)
- Marketing Data: Until you unsubscribe or withdraw consent
- Analytics Data: Typically 26 months or as configured
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (“right to be forgotten”)
- Portability: Receive your data in a portable format
- Restriction: Request limitation of processing
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days (or as required by applicable law).
10. Region-Specific Rights
European Economic Area & UK (GDPR): You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
California (CCPA/CPRA): California residents have the right to know what personal information is collected, request deletion, and opt-out of the sale or sharing of personal information. We do not sell your personal information. To make a request, contact us at [email protected].
Brazil (LGPD): Brazilian residents have similar rights to access, correct, delete, and port their data, and may contact Brazil’s National Data Protection Authority (ANPD) with concerns.
11. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete the information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]